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Overview
Modernizing business operations is a complex, multi-layered journey that demands a strategic approach—moving from legacy systems to agile, efficient, and future-ready environments. While organizations invest significant time, resources, and capital into building modern digital foundations, the true value of modernization is realized only when the new environment is managed with equal efficiency and intelligence. New-age applications require new-age operations. It’s no longer about simply keeping the lights on, but continuously enhancing processes, improving productivity, and driving measurable business outcomes.
Why Attend
Learn how to unlock the real value of modernization
Understand why upgrading systems is only the first step—and how efficiently managing your new digital environment is essential to realizing the full benefits of modernization.
Discover why new-age applications require new-age operations
Gain insights into how continuous improvement, automation, and smarter operations are key to driving ongoing efficiency and business impact.
Explore strategies for building an agile, future-ready ecosystem
Learn how integrated digital platforms and modern operational models can streamline processes, break down silos, and enhance end-to-end performance.
Find practical ways to boost productivity and reduce complexity
Hear proven approaches to improving workflows, optimizing resources, and driving sustainable operational gains.
Understand how organizations are transforming legacy environments
Explore real-world examples of businesses moving from legacy systems to agile, scalable, and future-ready operations.
Agenda
Zoho Custom Roundtable
One day event
Registration & Networking
Welcome Address
Presentation by IDC
Rajiv Ranjan
Associate Research Director, IDC India
Open Discussion
Presentation by ZOHO
Summary & Close
Dinner & Networking
Speakers
Rajiv Ranjan
Based in the IDC Bangalore office, Rajiv Ranjan works as an associate research director with the Asia/Pacific team and leads the Future of Digital Infrastructure Research for India. Rajiv has a specific focus on cloud and artificial intelligence (AI) research program management. He manages the advisory assignments for IT vendors in the areas of cloud infrastructure strategy, go-to-market strategy, strategic marketing, and end-user insights across technologies and industry verticals. In a previous stint with IDC, Rajiv led the Asia/Pacific Enterprise Storage Infrastructure research practice.
Prior to joining IDC, Rajiv worked with Dell Technologies managing the product marketing assignments for the company’s storage portfolio for selected Asia/Pacific geographies. In this role, Rajiv managed the field marketing, product management, go-to-market, and marketing campaigns for its storage products, driving storage revenue and market share in the operating geographies. He has an overall 17 years of work experience in market research, product marketing, and sales/business development.
Rajiv is a management graduate from ITM group of institutions and has completed his Engineering degree in Telecommunications from the BMS college of Engineering, Bangalore.
Event Sessions
Wednesday, December 10 2025 6:35 pm | Location:
Presentation by IDC
Venue
Sheraton Grand Bangalore Hotel at Brigade Gateway
Bene Hall
Grand Ballroom
26/1 Dr. Rajkumar Road, Malleswaram, Rajajinagar, Bengaluru